ICT Helpdesk

For all of your support and advice requirements, our locally based service desk is available for you to contact either via one of the following methods:

Email: ict.support@shropshire.gov.uk

Telephone: 01743 254230

Technical Service Desk Availability

Monday to Thursday	08:00 – 18:00
Fridays	08:00 - 16:00
Bank Holidays & Christmas period	Closed

SIMS Service Desk Availability

Monday to Friday term time	08:15 - 16:00
Monday to Friday school holidays	09:00 - 15:00
Bank holidays and Christmas period	Closed

The table above shows when our Service Desk is open. If you ever need to get in touch with us outside of these hours, then you will be able to contact us via ict.support@shropshire.gov.uk